tim: Tim with short hair, smiling, wearing a black jacket over a white T-shirt (Default)
Tim Chevalier ([personal profile] tim) wrote2009-12-09 12:38 pm
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A user-hostile community

Are you running an open-source project? Are you looking for an example to look to as to how to make sure your users don't submit bug reports? Look no further than the OpenOffice community:
"SBA->Mrosin: And PLEASE make it short this time. We're here to work on a software [sic] and not to read books."
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luinied: The prince has fallen down. (dark)

[personal profile] luinied 2009-12-09 11:26 pm (UTC)(link)
It could be worse; at least this doesn't declare the user an idiot for wanting to do whatever they were doing that triggered the bug.
darius: (Default)

[personal profile] darius 2009-12-09 11:37 pm (UTC)(link)
I didn't read that, but I enjoyed the bit near the end where sba instructs us to carefully read another 40-page thread before commenting.
lindseykuper: Photo of me outside. (Default)

[personal profile] lindseykuper 2009-12-10 01:20 am (UTC)(link)
What the fuck is wrong with people?
autumnus: A purple monochrome portrait of Zoe from Dreamfall, with drawn stars in background and "the Dreamer" written on bottom. (Default)

[personal profile] autumnus 2009-12-10 02:33 pm (UTC)(link)
as someone who does tech support this bug just got tweeted.

cause seriously, wow...
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